Measuring the effects of economic crisis on users' perceptions of public transport quality

Efthymiou, Kaziales, Antoniou, and Tyrinopoulos, 2014, in Transportation Research Record

doi:10.3141/2415-01
Location Athens, Greece
Population Other (specify)
Sample size 400
Factor analysis type confirmatory factor analysis, nan rotation
Stepwise regression yes
Removal of insignificant variables yes
Reviewed by MWC

Factors

Variable Pattern loading
Timetable information (Convenience) nan
Information at the station (Convenience) nan
Information in the vehicle (Convenience) nan
Information about transfers (Convenience) nan
Variable Pattern loading
Waiting conditions at the stops (Comfort) nan
Conditions in-vehicle (Comfort) nan
Network coverage (Convenience) nan
Variable Pattern loading
Frequency (Convenience) nan
Punctuality (Convenience) nan
Network coverage (Convenience) nan
Variable Pattern loading
Transfer distance (Convenience) nan
Transfer waiting time (Convenience) nan
Information about transfers (Convenience) nan

Models

Dependent variable Satisfaction with transit, all operators, 2008
Model type Ordered logit
Sample size 1474.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 2481.2
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Punctuality 0.189 0.005
Transfer distance 0.237 0.0
Network coverage 0.233 0.0
Vehicle cleanliness 0.288 0.0
Driver behavior 0.161 0.014
Waiting conditions 0.26 0.0
Ticketing systems 0.141 0.006
Behavor of nondriver staff 0.143 0.016
Service frequency 0.416 0.0
Threshold 1 10.48 0.0
Threshold 2 7.04 0.0
Threshold 3 3.32 0.0
Dependent variable Satisfaction with transit, all operators, 2013
Model type ordered logit
Sample size 400
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 627.6
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Punctuality 0.187 0.19
Transfer distance 0.265 0.072
Network coverage 0.394 0.0
Vehicle cleanliness 0.262 0.022
Service frequency 0.626 0.0
Information about transfers 0.452 0.001
Threshold 1 3.591 0.0
Threshold 2 7.611 0.0
Threshold 3 11.937 0.0
Dependent variable Satisfaction with transit, AMEL (rail operator), 2008
Model type ordered logit
Sample size 202.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 376.6
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Vehicle cleanliness 0.66 0.0
Ticketing systems 0.297 0.035
Behavior of nondriver staff 0.404 0.006
Threshold 1 8.24 0.0
Threshold 2 4.66 0.0
Threshold 3 1.54 0.008
Dependent variable Satisfaction with transit, AMEL (rail operator), 2013
Model type Ordered logit
Sample size 213.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 361.3
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Punctuality 0.506 0.006
Vehicle cleanliness 0.252 0.096
Service frequency 0.615 0.005
Information about transfers 0.445 0.005
Threshold 1 2.37 0.0
Threshold 2 5.99 0.0
Threshold 3 10.29 0.0
Dependent variable Satisfaction with transit, ETHEL (bus operator), 2008
Model type ordered logit
Sample size 556.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 888.0
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Punctuality 0.247 0.036
Transfer distance 0.208 0.037
Network coverage 0.282 0.001
Vehicle cleanliness 0.361 0.001
Driver behavior 0.181 0.061
Waiting conditions 0.27 0.008
Service frequency 0.38 0.003
Threshold 1 10.37 0.0
Threshold 2 6.69 0.0
Threshold 3 2.64 0.0
Dependent variable Satisfaction with transit, ETHEL (bus operator), 2013
Model type nan
Sample size 187.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC 253.8
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Network coverage 0.602 0.001
Service frequency 0.576 0.01
Information about transfers 0.612 0.004
Time of operation 0.586 0.005
Distance and time to station 0.434 0.028
Threshold 1 5.26 0.0
Threshold 2 10.29 0.0
Threshold 3 15.0 0.0
Dependent variable Satisfaction with transit
Model type integrated choice and latent variable
Sample size 400
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC nan
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Latent variable: Information
Variable Coefficient p-value
Female -0.343 0.127
Std. dev. 0.524 0.0
Latent variable: Quality of service
Variable Coefficient p-value
Female -0.807 0.036
Std. dev. 0.969 0.0
Latent variable: Service provision
Variable Coefficient p-value
Female 0.367 0.542
Std. dev. 0.389 0.0
Latent variable: Transfer quality
Variable Coefficient p-value
Female -0.731 0.0
Std. dev. 0.466 0.0
Variable Coefficient p-value
25-29 years old 0.74 0.007
Student 0.693 0.018
Does not own car -0.815 0.034
Main reason for using public transport is economy -0.811 0.023
Service production 0.786 0.0
Information 0.236 0.074
Quality of service 0.146 0.026
Transfer quality 0.325 0.014
Threshold 1 -2.85 0.0
Threshold 2 4.45 0.0
Threshold 3 4.55 0.0
Dependent variable Change in transit use, 2008-2013, all operators
Model type ordered logit
Sample size 399.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC nan
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Female 0.297 0.106
25-29 years old -0.683 0.001
30-39 years old -0.913 0.0
Main trip purpose: work 1.32 0.0
Main trip purpose: education 1.41 0.0
Main reason for using public transport: economy 0.425 0.068
Main reason for using public transport: does not drive 0.431 0.058
Main reason for using public transit less than before: uses bike or walks more -3.32 0.0
Main reason for using public transit less than before: uses car more -1.86 0.0
Satisfaction with transit 0.441 0.003
Threshold 1 -2.44 0.002
Threshold 2 1.27 0.0
Threshold 3 1.95 0.0
Threshold 4 1.88 0.0
Dependent variable Change in transit use
Model type Ordered logit
Sample size 213.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC nan
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
25-29 years old -0.766 0.005
30-39 years old -0.756 0.031
Self-employed -0.97 0.028
Employed -1.14 0.009
Main trip purpose: work 1.47 0.0
Main trip purpose: education 0.878 0.03
Main reason for using public transport: does not own car 0.562 0.146
Main reason for using public transit less than before: uses bike or walks more -3.24 0.0
Main reason for using public transit less than before: uses car more -1.6 0.001
Satisfaction with transit 0.758 0.002
Threshold 1 -2.81 0.013
Threshold 2 1.27 0.0
Threshold 3 2.18 0.0
Threshold 4 1.9 0.0
Dependent variable Change in transit use
Model type ordered logit
Sample size 186.0
R2 nan
Adjusted R2
Pseudo R2 (nan) nan
AIC nan
BIC nan
Log-likelihood at zero nan
Log-likelihood at constants nan
Log-likelihood at convergence nan
Variable Coefficient p-value
Female 0.778 0.011
25-29 years old -0.704 0.046
Main trip purpose: work 0.88 0.039
Main trip purpose: education 1.25 0.008
Main reason for using public transit less than before: uses car more -1.27 0.0
Frequency is daily 1.61 0.0
Satisfaction with transit 0.493 0.062
Threshold 1 0.064 0.92
Threshold 2 1.19 0.0
Threshold 3 1.2 0.0
Threshold 4 1.63 0.0

The Attitudes and Travel Database is produced with support from the Center for Teaching Old Models New Tricks at Arizona State University, a University Transportation Center sponsored by the US Department of Transportation through Grant No. 69A3551747116.

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